E17: Professional behaviour and values
Staff understand how to conduct themselves in a professional manner at all times, in accordance with working guidelines, communicate effectively, and work collaboratively as a team.
Key: e = element | k = knowledge | s = skill
Knowledge and understanding of…
e17k_1:
own abilities and developmental needs to deliver evidence-based care
e17k_2:
career development opportunities and pathways, and sources of career support including annual appraisal, mentorship, and research support infrastructure
e17k_3:
common barriers to effective professional communication and the different communication strategies and tools to improve communications with colleagues, patients, and stakeholders
e17k_4:
the code(s) of professional conduct and duty of candour relevant to your profession and their application within practice
e17k_5:
wider policy and how it guides professional practice, service improvement, and research
e17k_6:
person-centred and values-based care based on the needs of the patient, and the guidelines to promote them, including the principles of equality and diversity
e17k_7:
the importance of behaviour change and methods of implementing behaviour change interventions
e17k_8:
clinical reasoning methods for undifferentiated and differentiated presentations, complex situations, and risk management - including the principles to be considered where required care deviates from standard practice guidelines
e17k_9:
the theory of evidence-based practice, the role of applied health and social care research, and the methods of translation to improve practice and population health
e17k_10:
the role of confidence as a crucial component in personal development and leadership skills at all levels
e17k_11:
the roles and interplay between members of the multi-disciplinary, and wider team involved in the delivery of safe and effective care, your role within the team, and the potential for flexible working across professional boundaries
e17k_12:
working in partnership with individuals, families, carers, and stakeholders
e17k_13:
factors contributing to workplace stress and local and national processes and strategies to promote optimum mental health and wellbeing, emotional intelligence, and improved resilience
e17k_14:
the principles of time-management, workload planning, and responsive personal prioritisation
e17k_15:
the application of Data Protection (legal), and Patient confidentiality (ethics) in practice
e17k_16:
a wide range of digital technologies to work collaboratively with others
Skills and ability to...
e17s_1:
demonstrate critical self-reflection and identify developmental needs to advance strengths and address weaknesses in delivering evidence-based care
e17s_2:
contribute to personal appraisal process, discussing career development with line manager, setting realistic and achievable goals and pursuing relevant development activities
e17s_3:
articulate own opinions in a clear, evidenced manner, and communicate complex information effectively to support people in making decisions, plan care, or seek to make positive changes in service provision
e17s_4:
practice in compliance with the code(s) of professional conduct and candour relevant to your profession, being responsible and accountable for your decisions, actions, and omissions
e17s_5:
identify, interpret, and apply wider policy documents that guide professional practice, service improvement, and research
e17s_6:
practice person-centred and values-based care to elicit the needs and aspirations of service users to support sensitive decision-making and care planning
e17s_7:
assess readiness for, and implement interventions to facilitate, behaviour change
e17s_8:
exercise professional expertise and judgement to inform ethical clinical decision making and complexity management within your scope of practice, ensuring the safety of patients, carers, and families
e17s_9:
translate evidence into practice to improve service user outcomes, patient experience, and organisation culture
e17s_10:
act as a role model making an identifiable contribution to service provision and improvement, encouraging, motivating, and influencing others with confidence
e17s_11:
demonstrate understanding of your level of responsibility and autonomy and acknowledge limitations of own competence and professional scope of practice
e17s_12:
build professional working relationships with colleagues to work effectively in the multi-disciplinary team, and work in partnership with individuals, families, carers, and stakeholders
e17s_13:
identify stress and or stressful situations and other mental health concerns for self and identify coping mechanisms
e17s_14:
be flexible in your approach to changing clinical situations, demonstrating skill in prioritising workload
e17s_15:
identify when there is a requirement to breach confidentiality, when legal advice is required, and when to escalate to a senior clinician
e17s_16:
demonstrate digital literacy, and act accordingly and appropriately within digital environments, for example in email and video conferencing
